o To connect via 3Shape connect, first go to your web browser and navigate to the 3Shape Communicate Portal. Alternatively, you can google search 3Shape Communicate Portal to get to the portal home page, then click ‘Connections’ at the top-center of the screen between ‘Cases’ and ‘Integrations’.

o Notice the red button that says ‘Add Connection’ on the left side of the screen, below the 3Shape logo slightly to the left. Click this button and a new window will pop up.

o You’ll be asked for an email or a name for the organization you wish to connect to. In this box, type oaktreelab@yahoo.com. Once you’re certain that you’ve correctly entered the email, press enter on your keyboard. You should notice a gray box show up below the text box showing you the correct address and phone number associated with Oak Tree Dental Lab. Click the red ‘Connect’ button and you’re done!

o Please call us at 614-846-6050 to let us know that you’ve requested a connection as it must be approved manually on our end.

o After our approval, you can select ‘Oak Tree Dental Lab’ when sending files to ensure they make it to the correct lab.

o On your iTero scanner, click the ‘Find a Laboratory’ option.

o When prompted, enter our company ID: Oak Tree Dental Lab 14704

o After making your connection, be sure to select Oak Tree Dental Lab when sending files.

o Alternatively: You can call 800-577-8767 and select option 1.

o Ask to add ‘Oak Tree Dental Lab’ to your scanner.

o If asked, give our lab phone number, 614-846-6050 to help identify our lab correctly.

o Once we’re added to your scanner, you must restart it for changes to take full effect.

o Navigate to the Medit Link website with your administrator account.

o On the left panel of the website, find a button marked ‘Partners’.

o Search for ‘Oak Tree Dental Lab’ and once we show up in the results, click the ‘Request Partnership’ button.

o You’ll see our lab added to your ‘My Partner List’ but this addition will be pending approval.

o Please call us at 614-846-6050 to inform us of your request and we will accept it.

o Be sure to select Oak Tree Dental Lab when sending files.

o Go to CustomerFE (connectcasecenter.com) and Login.

o Once logged in click on “My Favorite Recipients” (Left side of the page).

o Click Search Recipient.

o Search direct with “Oak Tree Dental Lab” in the recipient line. Scroll down and click “Start Search”.

o Click the Orange plus box to add Oak Tree Dental Lab to list of recipients.

o Oak Tree Dental Lab will now be saved under the “My Favorite Recipient” category.